Contact Channels

🚀

B2B Founders

Response within 24 hours

Pre-seed or seed-stage founder? Let's talk about getting investor-ready.

founders@canvasclaude.ai
👥

Accelerator Programs

Response within 48 hours

Interested in a paid cohort pilot or design partnership?

partners@canvasclaude.ai
🎯

Early Adopter Program

Response within 24 hours

Join our pilot program at $19/mo (vs $29 standard)

pilot@canvasclaude.ai
💰

Partnership Inquiries

Response within 1 business day

Interested in customer discovery, pilots, or ecosystem collaboration?

partners@canvasclaude.ai

Send Us a Message

Frequently Asked Questions

Getting Started

How do I create my first canvas?

Sign up for free, navigate to Canvas → Create, and start filling in your business model.

What is TAM/SAM/SOM?

Total Addressable Market, Serviceable Addressable Market, Serviceable Obtainable Market — we calculate this automatically using NAICS data.

How does AI analysis work?

Claude AI analyzes your canvas content to provide insights, gap detection, and investment readiness scoring.

Billing & Pricing

Can I switch plans?

Yes, upgrade or downgrade anytime. Changes take effect immediately (upgrade) or at next billing cycle (downgrade).

Do you offer refunds?

The pricing page and checkout show the current refund terms. The published policy is 14 days; contact support with questions before purchase.

What payment methods?

All major credit cards, ACH transfers for Enterprise. Annual plans support NET30 invoice payment.

Security & Privacy

Is my data secure?

CanvasClaude implements application-level authentication and tenant-aware controls. It does not currently claim SOC 2, ISO 27001, an independent penetration test, or an uptime SLA.

Who can see my canvases?

Access is designed for you and team members you authorize. Tenant-scoped controls are implemented and tested, but no independent isolation audit is currently claimed.

Where is data stored?

Hosting location and deployment-specific controls must be confirmed for the selected plan before regulated or residency-sensitive use.

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